Posted
8/23/2024
Role
Data Analyst
Location
Germany
Remote
Discuss with client
Project Description
Our client is in need of your expertise as a Business Process Analyst with a focus on ServiceNow. Acting as the liaison between the ServiceNow team and business stakeholders, particularly the Product Owner, you will be responsible for translating requirements into processes and functions for both areas. You will also serve as a connection point between stakeholders and developers within the project team. The ideal candidate will have experience in ITSM/CSM, strong communication skills, a solid understanding of ServiceNow ITSM and CSM, a history of successfully executing similar projects or migrations, and demonstrated ability to handle escalations effectively. This is a full-time role with 4-5 days per week, mostly remote with occasional onsite days in Munich.
Skills